Save Job Back to Search Job Description Summary Similar JobsHybrid work arrangementCovers healthcare and insurance benefitsAbout Our ClientThe employer is a prominent player in the transport and distribution industry. As a large organization operating globally, it prides itself on its cutting-edge technology and commitment to innovation and quality.Job DescriptionPlan and propose transformational changes and identify technology trends, such as AI and areas for improvement including identifying inefficienciesPlan and execute end user technology roadmaps, including device refresh cycles, OS updates/upgrades/migrationsInvolved in the development and enforcement of policies, standards, and best practices for the environment and management, including security, compliance & configuration managementMonitor external IT service providers, ensuring adherence to Service Level Agreements (SLAs) and initiating corrective actions for deviationsLiaise with 3rd-party vendors and suppliers to ensure timely resolutions of issues, service requests and project related activitiesEvaluate vendor performance and contract or service agreement review as needed.Partner with other business units to identify and rectify, recommend and implement solutions related to workplace technologiesOversee a broad spectrum of Workplace services ranging from but not limited to:End Point Services (M365, Intune, Software Distribution, Patch Management, Image Management, End-Point Protection and other End-User Computing technologies)Video Conferencing Services (MS Teams)Print ServicesMailing & Identity ServicesServe as the SME of Microsoft 365 products to oversee and optimize the end user technology landscape that may include identity management, multi-factor authentication and performance for end users by M365Coordinate with regional and local IT for workplace related activitiesPropose and implement improvement to streamline process and enhance productivityEnsure all operational procedures and processes are implemented, as well as maintaining and managing the service requirementsOther relevant ad-hoc tasks, as and when assigned by reporting manager or as required basis in response to business demandsThe Successful ApplicantA successful Digital Workplace Manager should have:At least 7+ years of experience in end user computing, with proven experience in managing Workplace services for medium to large organizations.Good understanding and hand-on experience in Microsoft end-user technologies and modern workplace in a global/large user environment and vendor management;Good exposure with vendor management and partnering with 3rd party service providers.Excellent communication and interpersonal skills, with ability to effectively collaborate with cross-functional teams and end-users from the regionsEffective stakeholder management and coordination skill, to communicate with a wide variety of people at different levelsGood understanding of IT Workplace & Collaboration solutions and accordant market developments.Experience with zero trust endpoint security, cloud security and managing M365 compliance features a plusWhat's on OfferA competitive salary ranging from 90,000 MYR to 110,000 MYR per annum.Hybrid work model with flexibility.Opportunity to work in a diverse and inclusive environment in Singapore.Chance to shape digital transformation in the transport and distribution industry.We encourage candidates who are passionate about digital transformation and eager to make an impact to apply for this exciting role as a Digital Workplace Manager.ContactIsaac CulasQuote job refJN-042025-6721592Phone number6012 375 1846Job summaryFunctionITSpecialisationIT Project & Programme ManagementWhat is your area of specialisation?Industrial / ManufacturingLocationKuala LumpurContract TypePermanentConsultant nameIsaac CulasConsultant contact6012 375 1846Job ReferenceJN-042025-6721592
