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Digitalization and Automation Support Lead

Kuala Lumpur Permanent MYR240,000 - MYR241,000 per year View Job Description
The incumbent will be responsible in ensuring the stability, availability, efficiency and effectiveness of the engaged platforms. The incumbent will be required hands on experience in supporting the digitalization and automation tools such as UI Path or Outsystem.
  • A well remunerated position with strong growth potential
  • Be part of a dynamic and fast-paced team with exposure to large scale projects

About Our Client

Our client is a leading Financial Institution in Malaysia, well-known for its stability and innovation

Job Description

-Leading a team managing level 1, 2 & 3 to monitor, detect & resolve service & incidents across countries which the tools supports

-Takes ownership & hands on service, incident & problem identification & resolution

-Ensuring systems, procedures & methodologies are in place to support outstanding service delivery

-Excelling in meeting the Service Level Agreement

-Recommending methods of improvements & seeing that actions are implemented on time for upgrades

-Provide accurate & regular reports to management on service delivery performance

-Collaborate with technical team to set standards for software, hardware & security

-Ensuring updates, upgrades, patches, etc are applied effectively & promptly

-Managing audit cycles & findings for the supported platforms & processes

The Successful Applicant

  • Required knowledge on infrastructure configuration and setup
  • Strong Problem-Solving and Analytical Skills
  • Ability to adhere to regulations and standards
  • Team Player and able to perform well in a fast-paced environment
  • Knowledge in UiPath and OutSystems platform maintenance are recommended
  • Additional knowledge & expertise in banking processes/applications is a plus
  • ITIL 3 or above

What's on Offer

A well remunerated position with strong growth potential

Be part of a dynamic and fast-paced team with exposure to large scale projects

Contact
J-Shan Loke
Quote job ref
JN-112024-6588541
Phone number
6018 357 1848

Job summary

Function
IT
Specialisation
Infrastructure
What is your area of specialisation?
Financial Services
Location
Kuala Lumpur
Contract Type
Permanent
Consultant name
J-Shan Loke
Consultant contact
6018 357 1848
Job Reference
JN-112024-6588541

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.

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